MINK ME LASHES CO

Our lashes are made from a faux mink material, making us a cruel-free brand

Remove them carefully and place them on the lash tray

For defective items, please send an e-mail to contactminkmelashesco@gmail.com If an item may be considered defective, please email. Defective items need to be addressed within 24 hours from date of delivery.

Please email us at contactminkmelashesco@gmail.com

shipping prices depend on the package weight

when an order has been dispatched, a shipping confirmation will be sent to your e-mail with the tracking number

you may check and track the delivery status of your order via the tracking number that was sent. Please note that once the tracking number has been distributed we are not responsible for lost or stolen packages.

some packages may experience shipping delays. In the event this happens, please reach out to the courier service indicated by your tracking number

once packages have been accepted by the courier, MINK ME LASHES CO is no longer responsible

our system prints shipping labels based on the information the customer provided when the order was placed

please contact your local courier to reroute your package in case of any error on shipping information

MINK ME LASHES CO is not responsible for any lost or stolen packages due to incorrect information provided at time of purchase.

not at the moment

ALL ORDERS ARE HANDLED BY THE USPS

our hours of operation are Monday through Friday, 8:00 AM -5:00 PM PST - excluding weekends and holidays

transit times will vary based on location from us to you, delays, etc

any inquiries regarding the exact location of your package should be made to the courier directly

we can only see the same information you can see through your tracking number 

once packages have been accepted by the courier, MINK ME LASHES CO is no longer responsible

we are unable to edit or modify your order once it has been placed

please verify all of your information and order information prior to submitting an order

All orders will be processed and dispatched within 3-5 business days, sometimes sooner

You will receive a notification when your order has been processed

ALL SALES ARE FINAL, NO RETURNS, NO EXCHANGES

due to the nature of our product we do not offer refunds or exchanges.

In the rare case you receive a damaged product, an order refund request shall be submitted

all requests will be considered but not guaranteed